This Privacy Policy describes how LUCREWAY PAY PVT LTD and its affiliates (collectively "LUCREWAY PAY PVT LTD", "we", "our", "us") collect, use, share, protect, or otherwise process your information/personal data through our website https://lcrpay.com/ (hereinafter referred to as "Platform"). Please note that you may be able to browse certain sections of the Platform without registering with us.
We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address.
Some of the sensitive personal data may be collected with your consent, such as your bank account, credit or debit card, or other payment instrument information, or biometric information such as your facial features or physiological information (to enable the use of certain features when opted for, available on the Platform), all in accordance with applicable law(s).
You always have the option to not provide information by choosing not to use a particular service or feature on the Platform. We may track your behavior, preferences, and other information that you choose to provide on our Platform. This information is compiled and analyzed on an aggregated basis.
We will also collect your information related to your transactions on the Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.
We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses.
We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolving disputes; troubleshooting problems; informing you about online and offline offers, products, services, and updates; customizing your experience; detecting and protecting us against error, fraud, and other criminal activity; enforcing our terms and conditions; conducting marketing research, analysis, and surveys; and as otherwise described to you at the time of collection of information.
We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal data to third parties such as sellers, business partners, third-party service providers, including logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payment methods opted by you.
To protect your personal data from unauthorized access or disclosure, loss, or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorized access and offer the use of a secure server.
However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding the use of the Platform.
You have an option to delete your account by visiting your profile and settings on our Platform; this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests.
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information on the Platform in accordance with this Privacy Policy.
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert/notify you about significant changes to the Privacy Policy, in the manner as may be required under applicable laws.
Company: LUCREWAY PAY PVT LTD, 402, fourth floor, sg alpha tower 2, sector 9, vasundhra ghaziabad uttar pradesh 201012
Contact: [email protected] | 01169311284
Time: Monday - Friday (09:00 - 18:00)